Privacy Policy
The Q Institute
Effective Date: 08-19-2025
The Q Institute (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.
Information We Collect
When you use our website, including filling out patient intake forms, we may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, emergency contact, insurance details.
- Medical Information: Current symptoms, medical history, medications, allergies, surgical history, family medical history, social history, lifestyle factors, and other health-related information provided in patient intake forms.
- Technical Information: IP address, browser type, device identifiers, and cookies used for site functionality and analytics.
We do not collect payment information on our website.
How We Use Your Information
Your information may be used to:
- Provide medical services and respond to your inquiries.
- Maintain required medical records in compliance with HIPAA and other applicable laws.
- Improve our website and services.
- Communicate with you regarding appointments, services, or updates.
We do not use your medical information for advertising or unrelated marketing purposes.
Sharing of Information
We do not sell or rent your personal data. We may share your information only in the following limited circumstances:
- With authorized staff and healthcare providers who need the information to deliver care.
- With service providers who support our operations (such as hosting and secure form platforms).
- When required by law, regulation, or legal process.
Cookies & Tracking
Our website may use cookies to improve site performance and gather analytics. Cookies do not give us access to your personal health information. You may adjust your browser settings to refuse cookies, though this may limit site functionality.
Data Retention
We retain your personal and medical information as long as necessary to provide services, comply with legal obligations, and maintain medical records as required by law.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information, including HIPAA-compliant data handling for medical records. However, no system can guarantee 100% security.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from minors without parental consent.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or request deletion of your personal information.
- Request restrictions on how we use or share your medical information.
- Receive a copy of your medical records as required by law.
To exercise these rights, please contact us at info@theqinstitute.com.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.”
Contact Us
If you have any questions or requests related to this Privacy Policy, please contact us:
The Q Institute
111 SW 3rd St #302
Miami, FL 33130
Email: info@theqinstitute.com