The Q Institute, Inc. (“The Q Institute”) is committed to protecting your privacy. Please read the following Privacy Policy to understand how we will treat your personal information when you use the Web Site www.theQinstitute.com (the “Site”.) This Privacy Policy does not apply to information that we may collect from you by other means (including offline) or from other sources.
By using our Site, you consent to the collection and use of your information by The Q Institute. We reserve the right to revise this Privacy Policy at any time without notice. Any changes to our Privacy Policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Therefore, you should review it periodically so that you are up to date on our most current policies and practices.
What Information Do We Collect?
The Q Institute collects two kinds of information about users: 1) data that users volunteer by signing up to receive news and product information, entering contests, completing surveys, or buying directly from us; and 2) information on the pages that are visited by users.
- When you order online, we ask you for your name, email address, delivery and billing address, credit card and expiry date. We also ask for your phone number which enables us to contact you urgently if there is a problem with your order/event registration or your email address.
- We analyze visitor’ use of our site by tracking information such as page views, traffic flow, search terms, and click through. We use this information to improve our Site. We do not share any information with advertisers that can identify an individual user.
How Do We Use Your Information?
We do not sell, trade or rent the information we get from you on this Site to others. We use the personal information that we collect on this Site for the following purposes:
- To provide you with products and services, such as electronic and print publications and newsletters.
- To respond to your inquiries and contact you about changes regarding this Site.
- To contact you regarding the products or services that you are receiving or purchasing and for billing and collection purposes.
- For any other purpose disclosed at the time the information is collected or to which you consent.
Cookies
When you visit the Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use “cookies” to track your visit. A cookie is a small amount of data that is transferred to your computer’s hard drive by a Web server and can only be read by the server that gave it to you. It functions as your identification card and enables The Q Institute to record your passwords, purchases and preferences. Cookies remember information about your activities on the site and enable us to make your visits to the site more enjoyable and to track traffic patterns. It cannot be executed as code or deliver viruses.
Where there are links on our Site to other sites, the content of those linked sites is not covered by this Privacy Policy. These other sites will have separate privacy and data collection practices and we do not have responsibility for these independent policies.
Security
We use reasonable security safeguards to protect personal information we collect on this Site from unauthorized access, use, modification or disclosure. However, due to the design of the Internet and other factors outside of our control, we cannot guarantee that communications between you and our servers will be fee from unauthorized access by third parties.
How to Contact Us
If you have any concerns about The Q Institute’s compliance with this Privacy Policy or to request The Q Institute refrain from communicating with you, please contact info@theQinstitute.com or The Q Institute, 101 - 1001 W. Broadway, Vancouver, BC, V6W 4H4, Canada, Toll-free 1-888-360-GROW (4769). We also welcome comments and suggestions which will help us improve our Site.